1. Who We Are
Harvest Energy Retail Limited (company number 11620252) is the controller of your personal data.
2. What Personal Data We Collect
When you use our website, we may collect:
- Identity data (e.g. name)
- Contact data (e.g. email address, phone number)
- Technical data (e.g. IP address, browser type, device information)
- Usage data (e.g. pages visited, time spent on site)
- Marketing and communications data (your preferences in receiving marketing)
3. How We Collect Your Data
We collect data through:
- Forms you complete on our website
- Cookies and tracking technologies
- Automated technologies (e.g. analytics tools)
- Communications you send to us
4. How We Use Your Personal Data
We use your data to:
- Provide and maintain our website
- Respond to enquiries or requests
- Improve website performance and user experience
- Send marketing communications (where permitted)
- Comply with legal obligations
5. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Consent (e.g. for cookies or marketing emails)
- Legitimate interests (e.g. improving our website)
- Legal obligations (e.g. regulatory compliance)
6. Cookies
We use cookies and similar technologies to distinguish you from other users and improve your experience.
For full details, please see our Cookie Policy.
7. Sharing Your Data
We may share your data with:
- IT and website service providers
- Analytics providers (e.g. Google Analytics)
- Professional advisers (legal, regulatory)
We ensure appropriate safeguards are in place.
8. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are used, such as approved contractual clauses.
9. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: headoffice@harvestretail.co.uk.
11. Data Security
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Please check this page periodically.
14. Contact Us
If you have any questions about this Privacy Notice or your data, please contact:
Harvest Energy Retail LimitedEmail: headoffice@harvestretail.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk.